Please note that, depending on the numbers you choose, your location, and your calling plan, you may incur long distance or toll charges in excess of your local service charges on your telephone bill. For a list of access numbers and their locations, click here. To find out whether or not you will incur any charges, and if so, the amounts of such charges, please contact your local telephone company. Live telephone technical support is available for a fee of $1.95/min ($2.95 CDN/min in Canada). You are responsible for all telephone charges and any technical support charges incurred even during any free or discounted periods. You will be charged the applicable subscription fees unless you cancel your service before the end of any free or discounted periods. All plans except free ISP plans are continuous service plans and will auto-renew unless canceled. All plans will auto-renew at the end of your term for the same program at the then current price. To cancel your service, please call 1-800-851-7908. NetZero reserves the right to impose hourly usage limitations. See Terms of Service for details. Service not available in all areas. Unless otherwise indicated, all prices are in United States dollars. Not all viruses can be detected or cleaned. As described in the terms of service, you are responsible for any damages caused by your decision to download email or attachments.
Speed reference based upon comparison to nationally available dial-up ISPs, set at maximum acceleration. NetZero Accelerated Dial-Up accelerates certain web page text and graphics when compared to standard dial-up Internet service. Actual results may vary. Some web pages such as secure or encrypted web pages will not be accelerated. NetZero Accelerated Dial-Up is not a broadband service and actual data transmission rates are not faster than standard dial-up Internet service. NetZero Accelerated Dial-Up may not be compatible with proxy based software or services such as content filters or firewalls Available only for Windows.
DSL speed ratings, e.g. 100X, are compared to a standard 56.6Kbps dial-up connection. Additional fees may apply including a Network Management Surcharge of up to $2.95. All plans require a one-time processing & handling fee of $29.95. Plans may require a commitment period; commitment periods may vary depending on service location. Discounted plans will revert to the then current rate after the discount period has ended. Cancellation prior to the end of the commitment period may incur an early termination fee.