for questions, call 1-800-638-9376
  • Browse the web up to 5x faster than basic dial-up and do it with free Norton™ AntiVirus protection and enhanced email tools and safeguards that defend against spam and viruses. Order now and enjoy the fastest dial-up speeds available without the high price of broadband.
  • Get reliable dial-up Internet access free of charge.*
Fast, Easy Setup - Download the software in as little as 2 minutes.
Web-based Email with Spam/Virus Protection - Check email from any internet-connected computer anywhere with NetZero! Plus, enjoy double the storage with enhanced email tools with NetZero HiSpeed.
Unlimited Internet Access - Browse the web and enjoy email without time limits.
Reliable Connections and Amazing Speeds - NetZero offers reliable service with thousands of dial-up access numbers nationwide. Enjoy speeds up to 5x faster than basic dial-up with NetZero HiSpeed accelerated dial-up service.
Connection Commitment - Get FREE live technical support to help you connect to the internet for the first time (within the first 30 days of service).*
Q:
Why should I consider NetZero Dial-Up?
A:
NetZero offers easy-to-use, reliable Internet service with thousands of access numbers nationwide, fast connections, feature-rich web-based email with spam/virus protection and more. NetZero HiSpeed Accelerated is the latest generation of dial-up Internet access. It accelerates Web browsing using your existing phone jack and modem and gives you the fastest speed you need without the high cost of broadband. NetZero HiSpeed Accelerated includes all the great features of NetZero Basic Dial-up, plus:
  • Norton AntiVirus Online - Protect your PC from viruses, spyware, Trojan horses and Internet worm attacks.*
  • Get Started in Minutes, Connect in Seconds - Sign up today and start browsing faster in minutes.
  • NetZero MegaMail Plus with Spam/Virus Protection - Enjoy 5GB of email storage, built-in spam and virus protection, and other enhanced features. And with the easy-to-use webmail, you can access your email from anywhere.
Q:
What gets accelerated with NetZero HiSpeed Accelerated Dial-Up Internet service?
A:
What is accelerated
• Web pages - HTML markup and JavaScript
• Graphics including JPEG and GIF images
• Email including POP3 and Email on the Web
• Text
• Videos
What is not accelerated
• Streaming media, audio and video files
• Secure pages, such as those used for online banking and credit card forms
• Files and attachments such as music or digital photos
Q:
Can I use Instant Messaging to chat with friends and family on other Instant Messaging programs including AOL, ICQ and Yahoo?
A:
NetZero offers Instant Messaging compatibility, which allows you to use popular Instant Messaging programs such as AOL, ICQ and Yahoo while on the NetZero service to chat live online with friends and family.
Q:
Can I access my other email addresses through NetZero?
A:
Yes! NetZero gives you complete access to the Internet so you can use NetZero to go online and check email for other email addresses and accounts. Plus with NetZero you get your own NetZero email address.
Q:
Can I have multiple email addresses with NetZero?
A:
Yes! You can set up multiple free email addresses with NetZero. All member of your home can have their own email address from just one Internet account.
Q:
What is the Connection Commitment?
A:
Our Connection Commitment to our members on paid Internet service plans provides free live technical support to help you get connected for the first time during your first month of service. Call toll-free 1-800-638-9376. After your first connection, visit www.netzero.net/pat for free online support.
Q:
How reliable is NetZero Dial-Up Internet service?
A:
With thousands of access numbers nationwide, NetZero makes it easy for you to get online and stay online, with fewer busy signals and disconnects. To check what access numbers are available in your area, click here.
Q:
Why should I consider NetZero HiSpeed Accelerated Dial-Up instead of Broadband?
A:
NetZero HiSpeed Accelerated Dial-Up will save you time by letting you browse the Web much faster than a basic dial-up service. Simply download the NetZero HiSpeed Accelerated Dial-Up software and within minutes you will have the fastest web surfing you can get without the high price of broadband.
Your system must meet the following minimum requirements to use NetZero Dial-Up.
Windows 2000
• 90MHz or higher processor
• 64MB of RAM
• VGA monitor with 800x600 resolution
• 28.8K modem
• 20MB of free disk space
• Internet Explorer® 5.0.1 or higher
Windows® Vista/7
• 800MHz or higher processor
• 512MB of RAM
• SVGA monitor with 800x600 resolution
• 56K modem or higher
• 20MB of free disk space
• Internet Explorer 7.0 or higher
*NetZero Accelerated Dial-Up does not support Mac.
* More details and limitations More details and limitations collapsed, click enter to expand
Free Dial-Up
Please note that, depending on the numbers you choose, your location, and your calling plan, you may incur long distance or toll charges in excess of your local service charges on your telephone bill. For a list of access numbers and their locations click here. To find out whether or not you will incur any charges, and if so, the amounts of such charges, please contact your local telephone company. Live telephone technical support is available for a fee of $25 per incident. You are responsible for all telephone charges and any technical support charges incurred. Service not available in all areas. See Terms of Service for complete details.
Mobile Email
Mobile Email requires a phone with Internet connection capability and a service plan that supports Internet browsing. Check with your cell phone service provider to find out if your plan supports Internet access and if it incurs any extra fees or charges.
Price
Please note that, depending on the numbers you choose, your location, and your calling plan, you may incur long distance or toll charges in excess of your local service charges on your telephone bill. For a list of access numbers and their locations, click here. To find out whether or not you will incur any charges, and if so, the amounts of such charges, please contact your local telephone company. Live telephone technical support is available for a fee of $25 per incident. You are responsible for all telephone charges and any technical support charges incurred even during any free or discounted periods. You will be charged the applicable subscription fees unless you cancel your service before the end of any free or discounted periods. To cancel your service, please call 1-800-638-9376. NetZero reserves the right to impose hourly usage limitations. See Terms of Service for details. Service not available in all areas. Unless otherwise indicated, all prices are in United States dollars. Not all viruses can be detected or cleaned. As described in the terms of service, you are responsible for any damages caused by your decision to download email or attachments.
Browse up to 5x Faster
NetZero HiSpeed Accelerated Dial-Up accelerates certain web page text and graphics when compared to standard dial-up internet service. Actual results may vary. Some web pages such as secure or encrypted web pages will not be accelerated. NetZero HiSpeed Accelerated Dial-Up is not a broadband service and actual data transmission rates are not faster than standard dial-up internet service. NetZero HiSpeed Accelerated Dial-Up may not be compatible with proxy based software services such as content filters or firewalls. Available only for Windows.
Spam/Virus Protection
Not all viruses can be detected or cleaned. As described in the terms of service, you are responsible for any damages caused by your decision to download email or attachments.
Live Technical Support
Free live technical support available only for first-time connection during first 30 days after registration. After your first connection, a charge of $25 per incident will apply. You must provide a valid credit card at the time of your call and all fees incurred will be charged to the card provided. You must be at least 18 years old to call. NetZero HiSpeed Accelerated Dial-Up only available for Windows. All offers, features and pricing subject to change. All Norton technical support calls are charged at $25 per incident.
Norton AntiVirus Online
© 2012 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, and Norton are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Microsoft, Internet Explorer, Windows, and Windows Vista are trademarks of Microsoft Corporation, registered in the United States and other countries. Other names may be trademarks of their respective owners.